1. Who is the data controller
The letmeknow.ro website is operated by LEDOMIA GOLD SRL, Romanian tax identification number (CUI) 35954684, Trade Register no. J2016000865080, with its registered office in Făgăraș, 74 Gheorghe Doja Street, room 1, Brașov County, Romania.
For questions regarding data protection, you can contact us at contact@letmeknow.ro.
2. What data we may process
Depending on how you use the website, we may process the following categories of data:
- name;
- phone number;
- email address, when you contact us by email;
- project type and any information you choose to include in your message;
- minimum technical data required for the operation and security of the website;
- analytics or marketing data only if such services are enabled and you provide your consent.
3. WhatsApp contact form
The form on the website does not automatically send your data to a LETMEKNOW database. After you complete the form, your browser generates the message and opens WhatsApp, where you confirm and send it.
Once you choose to send the message through WhatsApp, the processing of data within the WhatsApp service is also subject to the policies of that service provider.
4. Purposes and legal bases for processing
| Purpose | Legal basis |
|---|---|
| Responding to enquiries and discussing a project | Steps taken at the request of the data subject prior to entering into a contract and/or legitimate interest |
| Providing contracted services | Performance of a contract |
| Invoicing and financial/accounting obligations | Legal obligation |
| Website security and operation | Legitimate interest |
| Analytics and marketing through non-essential technologies | Consent, where required |
5. Who may receive your data
Your data may be accessed, strictly where necessary, by hosting and IT service providers, communication providers you use to contact us, accounting or legal service providers, or public authorities where required by law.
We do not sell your personal data.
6. Transfers outside the European Economic Area
Certain third-party providers, such as communication, analytics or social media services, may process data outside the European Economic Area. Where this occurs, transfers must be carried out using the safeguards and mechanisms provided by applicable law, as appropriate.
7. How long we keep your data
We keep personal data only for as long as necessary for the purpose for which it was collected and to comply with legal obligations. Commercial messages or enquiries that do not lead to a collaboration may be retained for a reasonable period to continue the discussion and protect legitimate interests. Financial and accounting documents are retained for the periods required by law.
8. Your rights
Under Regulation (EU) 2016/679 (GDPR), where applicable, you may request:
- access to your personal data;
- rectification of inaccurate data;
- erasure of your data;
- restriction of processing;
- data portability;
- objection to certain processing activities;
- withdrawal of consent, without affecting the lawfulness of processing carried out before withdrawal.
To exercise your rights, you can contact us at contact@letmeknow.ro.
9. Right to lodge a complaint
If you believe that your personal data is being processed in breach of applicable data protection law, you have the right to lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP) or, where applicable, another competent supervisory authority.
10. Data security
We apply reasonable technical and organisational measures to protect personal data and restrict access to information to the people and service providers who need it.
11. Changes to this policy
We may update this policy when our services, technologies or legal requirements change. The version published on this page is the version currently in force.